
Payment Policy
Effective Date: January 15, 2025
At Corum Elegance, we prioritize a secure and seamless payment process for our customers. Our Payment Policy outlines the terms and conditions regarding the payment methods available on our website, corumelegance.com. By making a purchase on our website, you agree to the following terms.
1. Accepted Payment Methods
We offer a variety of secure payment options to suit our customers’ preferences. The available payment methods include:
- Credit Cards: Visa, MasterCard, American Express, Discover.
- Debit Cards: Most debit cards with Visa or MasterCard logos.
- PayPal: Secure and fast online payment service.
- Other Payment Methods: We may also offer additional payment methods, including bank transfers or third-party financing options, subject to availability.
When using any of these payment methods, you must provide accurate and complete billing information, including your name, address, and payment card details. You are also responsible for ensuring that your payment method has sufficient funds to cover your purchase.
2. Payment Security
We use advanced encryption technology to protect your payment information during transactions. All payments are processed through secure third-party payment gateways that comply with industry standards for data protection. This ensures that your personal and financial details are handled securely.
We do not store your credit or debit card details on our website. Instead, payment information is securely transmitted to our payment processor for approval. We also use fraud detection tools to protect our customers and prevent unauthorized transactions.
3. Authorization and Payment Processing
Upon placing an order, we will authorize the payment method to verify that sufficient funds are available. Once the payment is authorized, the amount will be charged to your selected payment method. In cases of payment failure or issues with authorization, we will notify you immediately and provide an opportunity to resolve the matter before your order is processed.
4. Taxes and Fees
Sales tax and other applicable fees will be added to your order based on the shipping destination and the applicable tax laws in your region. You will be able to view the total amount (including taxes and fees) before finalizing your purchase at checkout.
For international orders, additional duties, taxes, and customs fees may apply. These charges are the responsibility of the customer and are not included in the total price at checkout. Please check with your local customs office for more information on potential fees.
5. Payment Confirmation
After successfully completing a payment, you will receive a confirmation email with your order details and payment receipt. This email will serve as proof of purchase and can be used for any inquiries or future reference. If there are any issues with the payment, please contact us immediately at contact@corumelegance.com.
6. Failed Payments
In the event of a payment failure (e.g., due to insufficient funds or incorrect card information), we will make reasonable efforts to contact you to resolve the issue. If payment is not successfully processed, we may cancel the order or delay its fulfillment until the payment issue is resolved.
7. Payment Modifications
Once an order is placed, we may not be able to modify the payment method. If you wish to change the payment method after submitting your order, please contact us as soon as possible. We will attempt to accommodate changes if the order has not yet been processed or shipped.
8. Payment Disputes and Chargebacks
If you initiate a chargeback or dispute with your bank or payment provider, we will review the circumstances and work with you to resolve the issue. Please note that chargebacks without prior communication with Corum Elegance may result in the suspension of your account and cancellation of any future orders.
9. Refunds
Refunds will be processed to the original payment method used during the purchase. The time it takes for the refund to appear on your account may vary depending on your bank or payment provider.
10. Contact Us
If you have any questions or concerns about our Payment Policy, please contact us:
- Street: 6969 Sylvania Petersburg Rd, Ottawa Lake, Michigan (MI)
- Phone: (727) 725-9067
- Email: contact@corumelegance.com