Shipment Policy

Effective Date: January 15, 2025

At Corum Elegance, we are dedicated to providing efficient and reliable shipping services. Our Shipment Policy outlines the terms and conditions for shipping products purchased on our website, corumelegance.com. By placing an order with us, you agree to the following terms.

1. Shipping Locations

We offer shipping to both domestic (U.S.) and international locations. Domestic shipping is available across all 50 states, while international shipping is available to most countries. If you are unsure whether we ship to your location, please contact us at contact@corumelegance.com for assistance.

2. Shipping Methods

We offer a range of shipping options to suit your needs. Shipping methods include standard, expedited, and priority shipping. During the checkout process, you will be able to select your preferred shipping method based on your location and the urgency of delivery.

Shipping times and fees vary depending on the shipping method and destination. Estimated delivery times will be provided during checkout. Please note that shipping times are estimates and may vary based on factors such as weather conditions, holidays, and customs processing (for international orders).

3. Shipping Costs

Shipping costs are calculated based on the weight of your order, the destination address, and the selected shipping method. You will be able to view the shipping charges before finalizing your purchase at checkout. Free shipping promotions may apply to eligible orders; details of such promotions will be clearly displayed on the website.

For international orders, shipping costs may not include customs duties or taxes, which are the responsibility of the customer. Please check with your local customs office for additional charges that may apply.

4. Order Processing Time

Orders are typically processed within 1–2 business days after payment is successfully confirmed. However, during high-demand periods or holidays, processing times may take longer. Once your order is processed, we will ship it according to the selected shipping method and provide you with a tracking number.

If there are any delays in processing or shipping your order, we will notify you via email as soon as possible.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information. You can use this tracking number to monitor the status and location of your shipment. Please note that tracking information may take up to 24 hours to update after shipment.

If you encounter any issues with tracking or delivery, please contact our customer service team at contact@corumelegance.com, and we will assist you in resolving the issue.

6. Delivery Times

Domestic shipping typically takes between 3–7 business days, depending on the shipping method selected. International shipping may take anywhere from 7–21 business days, depending on the destination country and the customs clearance process.

Please note that delivery times are estimates, and actual delivery times may vary due to factors beyond our control, such as weather, customs procedures, or postal service delays.

7. Customs Duties and Taxes (International Orders)

For international orders, customs duties, taxes, and other fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the price of the product or shipping cost at checkout. Please check with your local customs office for more information on possible charges.

8. Delivery Issues and Lost Packages

If your package is lost or damaged in transit, please contact us immediately. We will work with the carrier to investigate the issue and help resolve it. If a package is confirmed as lost, we will either issue a refund or arrange for a replacement shipment, depending on the circumstances.

If a package is marked as delivered but you have not received it, we recommend checking with neighbors or local postal carriers. In case of any issues, contact us within 7 days of the marked delivery date.

9. Order Modifications

Once an order is placed and payment is processed, we are unable to modify the shipping details, including the shipping address. If you need to change the shipping address, please contact us immediately before the order is processed or shipped. After shipment, changes to the shipping address are not possible.

10. Contact Us

If you have any questions or concerns regarding our Shipment Policy, please contact us: