
Sales Policy
Effective Date: January 15, 2025
At Corum Elegance, we are committed to providing a seamless shopping experience. Our Sales Policy outlines the terms under which our products are sold on our website, corumelegance.com. By placing an order with us, you agree to abide by these terms and conditions.
1. Product Availability
We make every effort to ensure that the products listed on our website are in stock and available for purchase. However, due to demand fluctuations, product availability may change. In cases where an item becomes unavailable after your order is placed, we will notify you promptly and offer alternatives, a refund, or store credit.
2. Pricing and Payment
All prices are listed in U.S. dollars and are subject to change without notice. We strive to provide accurate pricing, but errors may occur. If a pricing error is detected, we will notify you before processing your order and offer the option to confirm or cancel your purchase.
We accept payment via credit card, debit card, PayPal, and other secure payment methods. By submitting an order, you authorize us to charge the total amount of your purchase, including applicable taxes, shipping, and handling fees.
3. Sales Tax
Sales tax will be applied based on your shipping address and applicable state laws. The sales tax will be calculated during checkout, and the total will include both the cost of the product and the applicable tax amount.
4. Order Confirmation
Once your order is submitted, you will receive an order confirmation email containing the details of your purchase. This email serves as a receipt and confirms that we have received your order. However, this does not guarantee shipment until the order has been processed and confirmed by us.
5. Shipping and Delivery
We offer domestic and international shipping options. Shipping fees are calculated based on the shipping destination and product weight. Once your order is processed, we will provide tracking information to monitor the shipment’s progress. Delivery times vary based on location, product availability, and the chosen shipping method.
6. Customer Support
Our customer service team is available to assist with inquiries, concerns, or any issues regarding your order. You can contact us by email at contact@corumelegance.com or by phone at (727) 725-9067. We aim to respond to all inquiries within 24 hours.
7. Modifications and Cancellations
Once an order is submitted, we begin processing it immediately to ensure timely shipment. Therefore, we cannot guarantee changes to orders after submission. If you wish to modify or cancel an order, please contact us as soon as possible, and we will do our best to accommodate your request.
8. Promotional Offers
Promotions and discounts may be offered from time to time on our website. These offers are valid for a limited time and are subject to specific terms and conditions. Discounts may not apply to all products or in combination with other promotions.
9. Returns and Exchanges
Please refer to our Refund and Returns Policy for details regarding our return and exchange process. Generally, we accept returns within 30 days of receipt, provided the item is unused and in original packaging. Exchanges are subject to product availability.
10. Customer Responsibility
You are responsible for providing accurate and complete information when placing an order. Please ensure that your shipping and billing information is correct to avoid delays or delivery issues. You also agree to monitor your account and notify us of any unauthorized activity or errors in your orders.
11. Sales Policy Modifications
We reserve the right to modify this Sales Policy at any time. Any changes will be reflected on this page, with the effective date updated accordingly. We encourage you to review this policy regularly.
12. Contact Us
If you have any questions or concerns regarding our Sales Policy, please contact us:
- Street: 6969 Sylvania Petersburg Rd, Ottawa Lake, Michigan (MI)
- Phone: (727) 725-9067
- Email: contact@corumelegance.com